What's Included in the CWG Service Package
- Initial server setup (configuration, SQL export)
- Platform database migration (MT4 to MT4, MT4 to MT5, MT5 to cTrader)
- Account archiving
- MT4 server optimization (trade history archiving, daily.dat file optimization)
- Historical chart changes (addition, repair, replacement)
- Trade history changes (import from files, deletion)
- Symbol, account, and group settings changes
3 CWG Service Packages
Communication via ticketing system. Support is provided, and the estimated time of completion (ETA) is calculated after receiving detailed technical tasks from the client.
Real-time communication with senior experts from the support team. An expert will be assigned within 24 hours, followed by a phone call to discuss next steps and calculate the estimated time of completion (ETA).
Provide clients with complete documentation and solutions for self-operation. Consultation calls are available on demand at an additional charge.